Reembolsos

Política de reembolsos

Last updated: 2026-08-26

Cancela tu suscripción en cualquier momento; el primer pago tiene garantía de devolución de 14 días, y las renovaciones sin uso son reembolsables dentro de los 14 días posteriores al cargo.

Esta página se publica en inglés (convención contractual); el texto en inglés es el vinculante.

01

Cancel any time

Subscriptions renew automatically each billing period. Cancel via the manage-subscription link in any Paddle receipt email, or by writing to us from the email address used at checkout. Access and the API key stay active until the end of the period already paid, then deactivate automatically. No further charges follow.

02

First payment: 14-day money-back guarantee

If a plan is not what you needed, tell us within 14 days of the first payment and we refund it in full — no questions asked.

03

Renewal charges

Forgot to cancel? Renewal charges are refunded when requested within 14 days of the charge, provided the subscription saw no meaningful API usage after the renewal date.

04

How refunds are paid

Payments are processed by our merchant of record, Paddle. Approved refunds are issued by Paddle to the original payment method, including any tax collected, and typically arrive within 5–10 business days depending on your bank.

05

How to request one

Email [email protected] from the address used at checkout and include the order number from your Paddle receipt. We answer within 2 business days.

06

Statutory rights

Nothing on this page limits consumer rights that apply in your country, or Paddle’s own buyer terms.

This page describes how cancellation and refunds actually behave in the product: cancellation stops renewal immediately, and key deactivation on expiry is automatic.